Understanding Verdicts

🟢 Likely Safe

The message appears low-risk based on available signals

Indicators:

  • Official company branding and logos
  • Specific order/tracking numbers
  • Professional tone and formatting
  • No urgency tactics or suspicious requests
  • Legitimate links to official websites

This appears low-risk, but always verify sender details and links independently before acting.

🔴 Scam

The message is almost certainly a scam

Indicators:

  • Suspicious sender or spoofed email
  • Urgent demands for action or personal info
  • Malicious links or fake login pages
  • Poor grammar or obvious red flags
  • Threats or fake urgency tactics

Delete immediately and block the sender

🟡 Likely Scam

The message has strong scam indicators

Indicators:

  • Multiple warning signs present
  • Suspicious requests for sensitive data
  • Unusual sender behavior
  • Phishing attempt patterns detected
  • High confidence scam indicators

Do not click links or provide information. Delete it.

❓ Unclear

The analysis couldn't determine the verdict

Indicators:

  • Mixed signals in the message
  • Unusual message format or content
  • Insufficient information to decide
  • Context-dependent legitimacy
  • Requires additional verification

Verify independently with the official company

Frequently Asked Questions

How accurate is ScamCheck?

ScamCheck uses AI to analyze message patterns, but it's not 100% accurate. Always use your judgment and verify suspicious messages independently.

What should I do if I think a message is a scam?

Don't click links or provide personal information. Delete the message, block the sender, and report it to the platform if possible.

Can I trust a 'Likely Safe' verdict?

A 'Likely Safe' verdict means the message shows legitimate characteristics based on our analysis, but no automated tool can guarantee safety. Always verify by contacting the company directly through official channels. Our analysis is a helpful reference, not a guarantee.

Do you store my messages?

We never store the content of your message. We record only anonymous metadata (verdict, input type, timestamp) to improve our service. If you sign in, you can optionally save scan results to your history — and delete them at any time.

What makes a message look like a scam?

Common scam indicators include urgency tactics, requests for personal info, suspicious links, poor grammar, and spoofed sender addresses.

Can I analyze images and documents?

Yes! You can upload up to 5 images at once, or upload documents like PDFs, Word files (.docx), email files (.eml), and text files. PDFs are analyzed visually by AI, while emails and other documents have their content extracted and analyzed for scam patterns. All files are uploaded temporarily for analysis and automatically deleted afterward. Only anonymous metadata about the scan is retained.

Can I view my scan history?

Yes! Sign in to view your 'My Scans' page. You can search, filter by verdict type, and export your history as CSV or JSON.

What about shortened URLs?

We automatically detect and expand shortened URLs (bit.ly, tinyurl, etc.) to reveal their real destinations. Shortened URLs in urgent messages get flagged as caution factors.

Is there an admin dashboard?

Yes, admin users can access a dashboard showing real-time statistics and user activity patterns. Everyone can also view the public Live Scam Trends page for real-time insights, activity feeds, and risk signals.

Why doesn't ScamCheck flag links to office.com or Google Docs?

Businesses commonly use third-party services like Microsoft Forms (office.com), Google Docs, Dropbox, Calendly, DocuSign, and more. ScamCheck recognizes 430+ trusted service domains and won't flag them as suspicious. However, lookalike domains (like 0ffice.com with a zero) are still caught.

What is domain analysis?

ScamCheck analyzes every link in a message for lookalike domains (amaz0n.com), typosquatting, brand impersonation, and suspicious TLDs. It distinguishes between legitimate third-party services and actual phishing attempts.

What is domain reputation?

We check each domain's global web traffic ranking (via SimilarWeb) to determine if it's a well-known, established website or an unknown one. Well-known domains (top 100K globally) are a positive signal, while domains with no traffic data warrant extra caution. This data is shown in detailed mode alongside each link.

What's the difference between Simple Mode and Detailed Mode?

Simple Mode gives you a clear, plain-language verdict — just tells you if a message is safe or suspicious with an easy-to-understand explanation. Detailed Mode shows the full technical analysis: confidence scores, risk signal breakdowns, domain intelligence, link-by-link analysis, and domain reputation data. Choose Simple if you just want a quick answer, or Detailed if you want to understand exactly why something is flagged.

What does 'Try an example' do?

The 'Try an example' button loads a realistic test message into the scanner so you can see how ScamCheck works before pasting your own. Examples are different for each mode — Simple Mode examples focus on one clear risk signal, while Detailed Mode examples contain multiple risk signals like lookalike domains, shortened URLs, and suspicious file references.

What is the Live Scam Trends page?

The Live Scam Trends page shows real-time scam activity based on actual user scans. It includes live overview stats (scans in the last 24 hours, percentage flagged as scam), a recent activity feed of anonymized scans, dynamic insights generated from current data, and top risk signals trending today. Visit it from the footer or navigation.

Can I forward emails for analysis?

Email forwarding to [email protected] is coming soon. Once available, you'll be able to forward suspicious emails directly without needing to copy and paste the content.

Safety Tips

Never click suspicious links

Hover over links to see the actual URL before clicking

Verify independently

Contact companies directly using official contact info

Check sender addresses

Scammers often use addresses similar to legitimate ones

Know trusted services

Links to office.com, Google Docs, or Dropbox from a business are usually legitimate

Watch for lookalike domains

0ffice.com (zero) and micros0ft.com are phishing - check for subtle character swaps

Try both analysis modes

Use Simple Mode for quick answers, switch to Detailed Mode when you want the full technical breakdown

Check Live Scam Trends

Visit the Live Scam Trends page to see what scams are trending today and stay ahead of new threats

Look for urgency tactics

Real companies rarely demand immediate action

Don't share personal info

Legitimate companies never ask for passwords via email

Use strong passwords

Enable two-factor authentication on important accounts